Yes. We hold Public Liability Insurance, and our entertainers and face painters are DBS checked where applicable.

You can check availability for your preferred service, date, time and location through our booking or contact pages. To confirm your booking, you will need to complete our booking form and pay the required deposit.

After your deposit has been paid, the remaining balance is usually due a few days before the event unless agreed otherwise.

We will send you a confirmation email with the details of your booking, including the date, time, venue, service booked, payment details and any important booking information.

Party length is up to you, but most parties are around two hours. If you need help planning timings, you can also visit our Party Tips page for ideas and guidance.

Yes — we love themed parties. We can help with themed entertainment, characters, decorations, cakes, party bags and extras depending on what you need. If you have a theme in mind, get in touch and we can help create a package around it.

We are happy to guide you on the most suitable services for the age group at your event. For face painting, we do not paint children under 2 years old. For children aged 2 to 3, we usually recommend small and simple cheek or arm designs.

Depending on the service booked, we may need access to parking, a table, chairs, power supply or a suitable performance area. If anything specific is needed for your booking, we will let you know in advance.

We are based in Enfield and West Drayton and cover London and surrounding areas. If your event is outside these areas, feel free to get in touch and we can discuss travel.

We use professional-grade, skin-safe face paints that are water based, non-toxic and easy to remove. If you or a guest have sensitive skin, allergies or any concerns, please let us know in advance.

Yes — many of our products and services can be suitable for vegan requirements. Please let us know what you need and we can advise you on the options available.

A typical two-hour party often includes a welcome, warm-up games, main entertainment, a break for food or cake, and then a strong finish with high-energy activities or a special final moment. We can tailor this depending on your party style and age group.

We aim to offer a friendly, reliable and professional service with a wide range of party options under one roof. Our goal is to make the process feel easier for parents and more exciting for the children.

Setup times vary depending on the service. Face painting and balloon modelling usually take around 10 to 15 minutes, while larger entertainment or equipment-based services may need more time. We arrive early where needed so everything is ready before guests arrive.

Yes — we offer flexible packages and combinations of services to suit different types of events and budgets. If you are not sure what would work best, get in touch and we can help suggest options.

We recommend booking as early as possible, especially for weekends, holidays and busy seasons. If you have a last-minute enquiry, feel free to contact us and we will do our best to help.

Yes — if you have a particular character or theme in mind, let us know and we will tell you what options are available.

Yes — we can offer a range of extras depending on the event, including popcorn, candy floss, icy drinks, party bags, sweet treats, cakes, cupcakes and other add-ons.

Yes — we can provide party bags and favours, including themed options where available.

If you need to cancel or reschedule your event, please let us know as soon as possible. Your booking will be handled in line with our Terms & Conditions and cancellation policy.

You can contact us by phone on 07982 656 044, by email at stacey@auriana.co.uk, or through the contact form on our website. We aim to reply as quickly as possible.

You can stay updated by following us on social media and checking our website for new services, seasonal offers and upcoming events.